C1111 Privacy Policy

1 Introduction and Scope

C1111 (hereinafter referred to as "we", "us", or "the Platform") is an internationally licensed online gaming platform. We believe every player should have full control over their personal information. This Privacy Policy has been established so you know exactly what data we collect, why we collect it, and how it is used.

This Privacy Policy applies to the c1111 website (c1111.bet), mobile app, and all related services. By using our platform, you are considered to have read and agreed to this policy.

C1111 follows international data protection laws, particularly the core principles of GDPR. We maintain the highest standards to protect the data of Bangladeshi players.

2 What information we collect

C1111 only collects information that is strictly necessary. We never ask for personal data we don't need.

2.1 Information You Provide Directly

When you register or use the services at c1111, the following information is collected:

• Full name, date of birth, and gender
• Email address & mobile number
• Current residential address
• National ID or passport number (for KYC verification)
• Payment method details (bKash, Nagad, bank account number)
• Login password (stored in encrypted form)

2.2 Automatically collected information

When you use c1111, certain information is collected automatically:

2.3 Information Received from Third Parties

Information may be verified through authorized identity verification agencies for KYC purposes. Transaction verification data is obtained from payment gateway providers during payment processing.

3 How we use your information

C1111 uses the data it collects for specific purposes only. Details are outlined below:

3.1 Service Delivery & Operations

• Creating and Managing Your Account
• Processing Deposits, Withdrawals, and Other Financial Transactions
• Ensuring a smooth gaming experience
• Providing Bonuses and Promotional Offers
• Providing Customer Support

3.2 Legal & Regulatory Obligations

• Age verification (confirming 18+)
• Compliance with Anti-Money Laundering (AML) regulations
• Preventing Fraud and Unlawful Activity
• Meeting obligations to licensing authorities

3.3 Service Improvement

• Improving website & app performance
• Planning New Games and Features
• Monitoring responsible gaming patterns
• Customizing Content to Your Preferences

4 Data Sharing and Disclosure

C1111 never sells your personal data. However, it may be shared in limited circumstances with trusted partners.

4.1 Legitimate Sharing

• Payment Processors: Necessary data is shared with bKash, Nagad, or your bank to process transactions
• KYC provider: Data is shared with authorized agencies for identity verification
• Game provider: Limited data is shared with licensed software companies to operate the games
• Cybersecurity Services: We work with authorized technology partners to keep the platform secure

4.2 Disclosure Under Legal Obligation

C1111 may be required to share information with government or regulatory authorities in the following circumstances:

• Upon receipt of a valid court order or government directive
• In investigations related to money laundering or terrorist financing
• During audits by licensing authorities

5 Cookies and Tracking Technologies

C1111 uses cookies and similar tracking technologies on its website and app. These are used to enhance your experience and maintain platform security.

5.1 Types of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled
• Functional Cookies: To remember your language, theme, and preference settings
• Analytics Cookies: To understand which pages are used most (not personally identifiable)
• Security Cookies: To detect fraud and bot activity

5.2 Managing Cookies

You can disable non-essential cookies through your browser settings. Please note that doing so may affect the functionality of certain features on the platform.

6 Data Security Measures

C1111 uses industry-leading technical and administrative measures to keep your data secure.

6.1 Technical Security

• 256-bit SSL/TLS encryption — applied to all data transmissions
• AES-256 encryption — for sensitive data stored in the database
• Two-Factor Authentication (2FA) — for account security
• Firewall & intrusion detection system
• Regular security penetration testing
• Automated detection of unusual activity

6.2 Administrative Safeguards

• Data access is restricted to authorized personnel only
• Mandatory privacy training for all staff
• Full access log records
• Regular third-party security audits

6.3 Data Breach Procedures

In the event of a data breach, c1111 will notify the relevant regulatory authorities within 72 hours and inform affected users as promptly as possible.

7 Your Privacy Rights

As a registered user of c1111, you have the following rights:

To exercise these rights Help Center Contact us from the page or directly support@c1111.betSend us an email at. We will respond within 30 days of receiving your request.

8 Children's Privacy

C1111 strictly does not provide services to anyone under the age of 18. We do not knowingly collect any data from minors.

If you believe a minor's information has been collected by mistake, please notify us immediately. We will delete the data right away and close the associated account.

9 Privacy Policy Updates

C1111 may partially or fully update this Privacy Policy as needed. If changes are made, we will notify you in the following ways:

• A notice will be displayed on the main page of the website
• A summary of the changes will be sent to your registered email
• Your consent will be obtained at login when significant changes are made
• The "Last Updated" date at the top of this page will be revised accordingly

Continuing to use c1111 after changes take effect means you accept the updated policy. If you do not agree with the new policy, you may request to close your account.

10 Contact & Complaints

For any questions, requests, or complaints regarding our Privacy Policy, please get in touch with us:

• Email: support@c1111.bet
• Live Chat: Click the chat button at the bottom right of the website
• Help Center: /help-center

An initial response will be provided within 7 business days of receiving a data-related complaint, with a full resolution aimed for within 30 days.